SHF GROUP AT A GLANCE…
SHF group is the market leader serving functions, international schools and various companies in Malaysia.
We pride ourselves on developing and delivering original food and service solutions whether in the workplace, schools and colleges, hospitals, at leisure, on the move or in remote environments. We operate in strong and growing market places with a global footprint that leave us ideally placed to respond to the growing trend towards outsourcing being adopted by a wide range of organizations. We are unique in having a sector-focused approach to developing specialized solutions to clients food-service needs. We have a portfolio of companies that operate in specific market sectors, bringing with them the benefits of unrivaled experience, tailored solutions, focus, consistency and specialist employee skills.
OUR AIM, MISSION AND VALUES
AIM
To ensure “Total Customer Satisfaction”
MISSION
To be the “Preferred Hospitality and Allied Services Company “
How do we intend doing this
- By delivering more than what we promise
- By surpassing customer expectations
- By working as an integral part of our customer’s business
- Meeting cost, schedule and quality parameters consistently
VALUES
We at SHF Group cherish Six core Values to help us choose our conduct amongst socially preferable alternatives available. These values represent our priority in terms of the preferred behavior alternatives we wish in inculcate in individuals employed with SHF Group which we aim to ensure will underpin every aspect of our work. These values are
Testimonials
The Australian International School
“The ability to cater for such a diverse student population in terms of culture and age is a credit to their ability to be flexible and open minded…”
French International School
“We are most pleased that SHF is not only our food service provider but has become a partner and in intricate part of our School community…”
British International School (Secondary Campus)
“The SHF management are good listeners who react immediately when we have concerns or issues. They are committed to Customer service…”
SKF Bearing Industries factory
“We appreciate the quality of regular food services in our canteen and kiosk. SHF will provide us catering services for all our special events and functions whatever the nature is.”
Air Asia
“The menu is varied with a good balance between Western and Asian meals, there is always a lot for the employees to eat…”
Philip Morris factory
“We recognize the strong effort that has been put in by your team to ensure we receive the highest quality service…”
Corporate Governance
At SHF Services, strong corporate governance guides how we operate, make decisions, and build long-term trust with our clients, partners, and communities.
We are committed to conducting our business with integrity, transparency, and accountability, supported by clear policies, defined responsibilities, and robust compliance processes. Our governance framework promotes ethical behaviour, responsible risk management, and respect for all stakeholders.
SHF Services upholds high standards in business ethics, compliance, food safety, data protection, and operational integrity. We encourage open communication and provide secure channels for raising concerns, ensuring a culture of responsibility and continuous improvement.
Further details on our governance policies, Code of Business Conduct, and reporting mechanisms are available in the documents below.
CODE OF CONDUCT SHF
GLOBAL SUPPLIER - CODE OF BUSINESS CONDUCT
GROUP BUSINESS INTEGRITY POLICY